酒店客人不承认消费英语对话-求一篇餐厅中处理顾客投诉的情景对话英语

admin2年前 (2023-03-20)酒店大全15

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本文目录一览：

1、求一篇餐厅中处理顾客投诉的情景对话英语
2、处理酒店投诉英语情景对话及语句都有哪些
3、酒店投诉英语情景对话怎么进行投诉(2)

求一篇餐厅中处理顾客投诉的情景对话英语

客人:

Hey, waiter, come here.

嘿，服务员，过来。

服务员:

What is the matter,sir?

怎么了，先生酒店客人不承认消费英语对话？

客人:

I have a complaint. Please ask your manager here.

酒店客人不承认消费英语对话我要投诉，找你们经理来。

服务员:

Sir, is there anything

unsatisfying?

先生，有什么地方不满意吗？

客人:

Look at the

soup, there is a fly floating over it.

看这汤，上面漂着一只苍蝇。

服务员:

That is impossible, I have

checked it carefully.

不可能啊，我仔细检查过了呀。

客人:

Anyway,

I want to see your manager.

不管怎样，我要见你们经理。

服务员:

OK, I go to find our manager.

好，我去找经理。

客人:

I need you give me a reasonable explanation.

我需要你们给我个合理的解释。

服务员:

We will, please wait a moment.

会的，请稍等。

处理酒店投诉英语情景对话及语句都有哪些

想要处理的酒店投诉英语情景对话及语句如下：

I'm sorry to hear that, madam.

听到这件事我们真是很抱歉。

2. I'm sorry，it's the policy of our hotel. I hope you will understand.

对不起，我们店也有这个规定，希望您能理解。

3. I'm terribly sorry, madam. I'll attend to it at once.

非常抱歉，女士，我马上就去处理。

4. Mr. Smith, we are sorry to have kept you waiting.

史密斯先生，实在对不起，让您久等了。

5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.

实在对不起。我会报告给经理，他会马上处理的。

6. Sorry, sir. I have advise you not to do so. It's against our regulations.

对不起，先生，去劝您别这样做，这违反我们的规定。

7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.

我很抱歉给你造成的不便。我会找人把淋浴修好的，把浴盆擦干净，地板擦干，并尽快把浴室备品给您送到房间。

酒店投诉英语情景对话怎么进行投诉(2)

酒店投诉英语情景对话4 Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.

迈克正在前台和酒店经理对话，他想投诉一下并换一间清静的房间。

Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.

迈克：你好。请问你们这里谁负责接受投诉?我想投诉一下。

Front Desk:I am the manager here.You can complain to me.How may I help you?

前台：我是这里的经理，您可以向我投诉。发生什么事情了呢?

Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.

迈克：是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来，它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。

Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.

前台：针对您说的情况，我向您表示歉意。我们马上给您换房间，请稍候片刻

投诉问题常用句型百宝箱

1. 顾客投诉问题

1) There is no hot water/water boiler.

没有热水/煮水器。

2) The room is in a smell/too noisy.

房间一团糟/太吵了。

3) The window curtain is full of dust.

窗帘积满了灰尘。

4) The pillow cases are stained.