本文目录一览：

• 1、求一篇国外的餐饮业营销模式相关的外文文献 最好是有中文翻译的
• 2、各位大哥帮忙翻译下外文文献,能翻译多少就多少.急的很,跪求了
• 3、在线急求酒店业中文文献翻译英文，还剩17小时，求帮忙，并请编写几个REFENRENCE
• 4、求一篇与酒店客房管理系统相关的英文文献，急！
• 5、求能帮我翻译关于电子商务中消费者保护的这个外文，英译汉
• 6、跪求高人外文文献翻译 英译汉

求一篇国外的餐饮业营销模式相关的外文文献 最好是有中文翻译的

《Positioning》：有史以来对美国营销影响最大的观念

作者：艾·里斯（Al Ries）、杰克·特劳特（Jack Trout）。

各位大哥帮忙翻译下外文文献,能翻译多少就多少.急的很,跪求了

几年的发展酒店消费者外文文献翻译，已经改变了住宿地景观较扩散新brands.the最近期年度品牌报告酒店消费者外文文献翻译，在酒店杂志所列的285名住宿在世界各地的品牌。根据怎样的"新品牌"的定义是酒店消费者外文文献翻译， 6至8个新的品牌名称，被介绍给市场， 2005年，包括"高举"和" nylo " ，它不仅是对普遍认识到，品牌创造价值，为消费者和com - panies ，但消费者使用品牌作为线索来推断某些产品属性，如质量。因为客户忠诚度，是根erally少价格敏感，更愿意购买更多的，并产生积极的口头宣传，企业管理实时化品牌名称，是最重要的资产是一间公司的。

自行修改

在线急求酒店业中文文献翻译英文，还剩17小时，求帮忙，并请编写几个REFENRENCE

C, Kyung-hotel development on (a) strengthening of the three kingdoms atmosphere, establish their own flavor theme hotel's interior decoration, in addition to their substance, it is important to note that its spirit and culture of aesthetic value, special emphasis on mood, style and atmosphere of rendering, details are required well-produced design layout, so guests can experience anywhere to theme hotel. From tangible decoration to invisible sound, light and color, and other environmental atmosphere, guests feel a strong sense of culture. Sichuan hotel building skins to exquisite relief as a whole to give people a sense of rustic atmosphere, the hotel lobby floor central adoption of l o g o "second Pearl" tiles and fire pattern, surrounded by the longzhong on "," a thousand miles "and other relief, the total background is putting welcome in" Liu Bei in Chengdu "gold foil art carved mahogany, is the hotel manifesto" Sichuan Hotel Fu "," three kingdoms site map ", etc. The entire front office style and elegant simplicity, with three countries. Hotel in a peaceful and elegant zither music as background music, slowly flowing in the hotel lobby, corridor and other public areas, the fluid, Xin Yi. The author believes jingchuan hotel there is a lack of, all of "sweet". Each hotel has its own unique flavor, according to their topic to determine appropriate flowers adorn the air smells. The aroma of colored the senses heightened customer make the customer experience in the subconscious to hotel perfect topic characteristics.

(B) the profit model for expansion and extend as far as induction, theme hotel earning roughly the following six: the main operating profit model, property value added profit model, brand benefit profit model, property leasing profit model, management output profit model, industry group profit model. [1] currently, Sichuan hotel of the profit model major industry operating profit model, i.e. hotel accommodation by its sales, entertainment, dining, conferences, etc., the flagship product revenues. In today's highly competitive hotel market environment, Sichuan are mainly focused on the flagship product features to adjust and enhance, implementation of professional services, information, and according to customer needs to provide a humane solution, enables high-quality products and customer satisfaction, and ultimately the profitability of the hotel. Taking into account existing jingchuan hotel system and development, the author believes Sichuan in scale and funds on a higher level, you should consider the property value-added and manage the output mode. The hotel as a property type, hotel long-term maintenance also become many investors profit. Hotel investors consider and not only is the hotel's current value and long-term steady business benefit, more consideration is the hotel's future appreciation potential. Hotel potential size is limited by a number of factors, including traffic, lot, commercial atmosphere, real estate appreciation, crowd gathered. Many in the business of construction of busy hotel is considered the beginning of a hotel property value of the future. Links to Sichuan, it is in the city centre, near the tourist area, these advantageous geographical location determines its real estate appreciation space potential was great. While management output profit model refers to the development of the hotel, its management philosophy and management level is relatively mature, through to the hotel management group in development, operations management, implementing management outputs, with clear market leadership and exemplary. Success stories such as the 1985 built opened ºgarden hotel, Guangzhou, now has developed into an international group of Lingnan, in many cities, a large number of hotel management, achieved tremendous output management efficiency. Sichuan hotel as the theme hotel development, experience in the management system and there it is characterised by the other large cities such as Beijing, Shanghai, Hangzhou, etc. to carry out the management of the hotel industry, on the one hand, the output can achieve a significant management revenue, on the other hand can enhance Sichuan hotel's leadership, thereby further enhancing the image of the hotel.

求一篇与酒店客房管理系统相关的英文文献，急！

Hotel Room Management System(酒店客房管理系统)

First, school discipline consciously to comply with regulations, should civilized, courteous, ethical, stresses discipline. To be positive, loving and respecting their jobs, be good at learning, to acquire new skills.

Second, it is necessary to dress induction, listing services, it is necessary to instrument client makeup, generous manner, standardized terminology, civilized service, courtesy, enthusiasm for the initiative.

Third, room service, daily in accordance with the procedures and requirements in accordance with the provisions of Health and was cleaning the room, it is necessary to carefully; room to manage the items and found that the issue of timely reporting.

Fourth, the provision of accommodation, there must be a department director of the Center for leadership and service signing; external accommodation officer, I have a valid identity card or registration documents before they are allowed to stay.

Five are not free to get foreigners to stay or live-in room, without the consent of the Director of the Center are not allowed to open private room, for others (including our employees) to provide accommodation, rest and entertainment.

Sixth, check the clean-up room shall not tamper with the guests and private use of the things that students and guests are not allowed to ask for goods and the receipt of gifts; found loss of the public have to pay for items.

Seven are not allowed into the front of others; front desk computer to staff management and operation, not related to personnel are not allowed to operate privately; typing, photocopying, send and receive fax, according to charges.

Eight working hours are not allowed off-the-job, leave something to the leadership, are not allowed to sit in and for private classes, are not allowed to playing poker,织毛衣, watching TV and doing non-work-related matters.

9, do a good job in security work, in particular, do a good job in security work of the fire nuisance, it is necessary to ground inspections to identify problems and deal with timely reporting.

Hotel health management system

First, the purpose of health management to improve the quality of the hotel to provide the customers with fresh, clean and healthy consumption environment, and special provisions of the final version. Second, the contents of 1, the management of health management, including personal hygiene items and equipment health management and three aspects of food hygiene management. 2, officials at every level of their work area kept clean of Health has carried out clean-up responsibility. Managers to subordinate the management of health workers have jointly and severally liable. 3, clean-up of professional health departments and staff responsible for the work projects of regional and specialized cleaning and management. Clean the main means of public health, the Department of Food and Beverage catering manager, kitchen and cooks, the health sector and its personnel. 4, hygiene management standards: (1) instrument appearance and personal hygiene of staff. (2) the necessary health knowledge. (3) physical, mental health, test of "health card" posts. 5, see the standard of food hygiene management "on the hotel's management of food hygiene." 6, items and equipment standards for health management: to maintain the surface of materials and equipment formation, light, no smell, no damage, no marks clean, tidy and orderly place. 7, self-health check in accordance with the staff, teams and groups to check, departmental examination, the functional departments of the four inspection system to check, using conventional inspection, special inspection, secret investigation of the way, make unannounced visits. The problems of inspection, in accordance with the standards of accountability and punishment. Third, examination 1, goods, facilities and equipment requirements of surface roughness, light, no smell, no damage, no marks clean, tidy and orderly place, or in accordance with the seriousness of the circumstances and the impact of punishment. (1) Mao Xu, floating ash, water, paper and other minor health problems, each of the punishment given to 0.1-0.5 million. (2) deposition, stains, grease, the larger debris, hair, wrinkles and other health problems, each element of the punishment given to 0.5-2. (3) dirt, there are foreign bodies, cracks, damaged, irregular placed, dislocation, loss or lack of goods, and environmental health issues such as smell, every element of the punishment given to 2-5. 2, all periodic health clean-up, no clean-up due to the expiration of the formation of health corner, to give 1 yuan sub-punishment, which affect the consumption of guests raised by the guests, as appropriate, given the responsibility of departments responsible for warning or fault action. 3, in the personal hygiene and food sanitation violation, in accordance with the relevant system of punishment hotel. Fourth, the requirements issued since the date of implementation.

Hotels, hotel industry and health system

A, hotels, hotels in order to maintain the environment clean, beautiful, ground-free fruit, and garbage痰迹.

Second, be equipped with sterilization or disinfection facilities, and a sound health system.

Third, quilt cover, pillowcase (towels), bed sheets and other bedding should be for a one-off.

Fourth, the public should be a daily cleaning and disinfecting tea. Tea Surface must be clean, no oil, no water, no smell.

Fifth, the wash-room toilet tank, bathtub should be a day of cleansing and disinfection. No toilet rooms, each bed should be equipped with different markings and the basin脚盆

One each. Basins,脚盆and slippers to be a passenger and one for use after cleansing and disinfection.

6, guesthouses, hotels among public health to do the daily cleaning, disinfection, and maintain no water, no mosquitoes, no smell.

7, various hotels, hotels have防蝇, mosquitoes, cockroaches and anti-rodent facilities, and facilities for the use of regular checks and found the problem in time to improve.

Eight of the passengers abandoned the clothing to be registered, the destruction of unity.

9, the shop-owned water and secondary water supplies should be consistent with the "drinking water health standards", the second water supply reservoir water to meet health requirements tubes,

Do regular cleaning and disinfecting.

Second, performance appraisal system of the Housekeeping Department

First, employees must strictly comply with the working hours shall not be late, leave early.

Second, the post on time to participate in regular (every Monday to Friday room as early as 8:00), (front desk every Monday and Thursday 3:00 p.m.) less than regular processing in accordance with absenteeism.

Third, break down each week day, when an important task to suspend scheduled to receive a short break after the off. Annual leave in accordance with the provisions of the Center.

Fourth, staff sick leave the hospital to be diagnosed in advance and leave to prove a single hand, if there are special circumstances can not leave early, and should promptly notify the foreman, the foreman asked the manager.

Fifth, the staff requested the leave shall be submitted in advance 3-1 days foreman, in the case of staff shortage or have an important task, you can not be granted. After the leave will be dealt with according to absenteeism.

Sixth, in strict accordance with the provisions of the frequency of work, if there is urgent reshuffle, without prejudice to the normal work situation, one day in advance to apply to the Captain, without consent by unauthorized reshuffle to deal with absenteeism.

Seven of the sick leave fraud matter, once found, depending on the circumstances given to deal with absenteeism or removed.

Third, the Department of grooming room instrumentation requirements

Instrumentation:

1, working hours should be provided for work clothes to wear.

2, work clothes should be clean, straight, in accordance with the provisions of扣好on衣扣, trousers buckle.

3, put on a pocket, pocket fitted to prohibit all sorts of things, in order to maintain and keeps its uniform. Overalls should be repaired if damaged.

4, when the attendants are to go to work wearing a black work shoes, work shoes to keep clean. Wearing socks, asked men and women of deep shallow, socks should be in good condition without damage, are not allowed to wear shoes barefoot.

5, attendants are not allowed to wear during the induction of various accessories such as necklaces, bracelets, earrings, rings and so on.

6, the work should be required to work during the wear plate position in the left chest.

7, after the attendants dress should be self-censorship, and accept only after passing inspection foreman jobs.

Appearance:

1, staff should remain clean face, clean hair, beautiful hair, generous.

2 men to stay fat, the latter is not covered collar, side did not cover ears; President to stay fat,垂肩after, the former do not cover eyes. Barber Qin, Qin-xiu surface, ground剪指甲, diligence dressing, washing hands frequently, take a bath.

3, men do not stay mustache, large temples; President does not stay long nails, nail polish is not coated, do not use strong perfume.

4, President of淡妆before induction can not be浓妆艳抹.

5, to maintain oral hygiene does not smell pre foods such as onions, garlic, tofu and so on.

6, smiling, cordial and kind, dignified and stable, neither overbearing nor servile.

Deportment:

1, sitting

A, body straight, vertical center of gravity down, stood back, shoulders relaxed, feet close together and knees, hand on the laptop. Binocular head-up, with a smile.

B, not sit chairs filled (attendants should take two-thirds of the chairs), but not sitting in the edge.

C, non-前俯back, legs shaking Rocker feet, can not be cross-leg table in the handrails or.

D, in front of their superiors or guests can not hold hands in the chest, can not be二郎腿Rocker can not shake the legs, do not sit半躺half.

2, standing

A, chest, crosstraining, freeclimber, the rise of head-up eyes, smiling.

B, his arms hang down naturally or in the body before the cross, his left hand on the right hand under the best condition to maintain services.

C, when the woman was standing on his feet into "V"-shaped, close to the knees, heels靠紧. Man standing with feet shoulder width.

D, can not stand when叉腰, pole bending legs or hands, help desk, wall and so on.

E, standing for non-hand fork when the pocket in the clothes can not stretch, get hair and other little tricks.

F, standing打拍子feet, not 32 to get together to chat.

3, take the attitude

A, head, chest, arms swing naturally down, legs should be straight. Women take the word step, the man walking with the feet parallel.

B, are not allowed to摇头晃脑walking, whistling, snacking may not be hand fork pockets.

C, walking may not be running, jumping, not the guests through the middle.

D, off-off站定, take the initiative to give way and say hello nod.

E, walk in the corridor should be on the right hand wall is not allowed.

F, three or more scattered to walk in small groups can not peer. May not be walking勾肩搭背, said, laughing, or rough.

Fourth, the Department of incentive regulations Rooms

(Punishment Ordinance)

Verbal warning

1, the regular meeting or work late, leave early.

2, working hours reading books, read the newspaper, eating snacks, drinks, fall asleep.

3, spitting, litter paper, peel and other debris.

4, not at designated employees access channel, through the lobby, main entrance, warming Gallery, in civilian dress to enter the workplace.

5, in violation of the rules and regulations quarters, educators have been criticized.

6, the provisions of the ban on smoking in the smoking area.

7, on duty when listening to music, watching TV, make personal phone calls or chat by phone.

8, the working hours of unauthorized absence from the job, or a string of gang扎堆chat, not good at with instructions to enter the Center Center.

9, the slow distribution of the work of a higher level, delay, work do not have a strong sense of responsibility, carelessness, resulting in the work of errors were minor.

10, on duty in public places or when the appearance is not the whole dress is not required, such as licensing work with distortion, not the entire hair, such as relying on the walls.

11, in the use of all剔牙off, dug ears, scratching, to pull the nose, look in the mirror, make-up, started referring to, whistling, hands pockets, hands叉腰, such as loud hubbub of the move being professional demeanor.

12, service is not active, not passion, not honorific and polite language and not the guests made a positive solution to the requirements of power, caused by dissatisfaction with the guests.

13, staff regulations violations, the presence of management staff is not correct, non-stop, non-performance of the management responsibility of a minor nature.

14, in violation of the provisions of the relevant rules and regulations or department, a minor.

15, in the health inspection, a number of unqualified persons found.

Slight fault

1, within one month by two oral警告者.

2, is not reasonable obedience to superior orders, did not complete the task or intention to sabotage the work of their superiors who are impolite words and deeds.

3, the work of sow discord, slander others, to spread the speech is not conducive to unity; the work of the spirit of the lack of coordination and cooperation, with the result that the work be affected.

4, time to fall asleep on duty, dry private live.

5, in violation of various safety rules and working procedures for the operation of norms and rules and regulations.

6, not to subordinate the management of discipline found not stopped, not by the punishment.

7, unauthorized use of passenger amenities or facilities, unauthorized guests turning items.

8, the language vulgar, impolite to the guests, and guests to argue, without consent or authorization into the leadership of the Office of the guests rooms.

Small fault

1, by two months to deal with two minor mistakes.

2, work is not serious, not enthusiasm or the leadership of complaints by the guests.

3, authorization to accept guests tips, articles, or have left over items are not timely paid

4, the working hours as well as the impact of the guests shouted rest hubbub.

5, as a result of the mistakes made by individuals affect the work of customer service.

6, contrary to the positions of the working procedures or rules and regulations as well as hidden dangers caused by work.

7, using improper means to interfere with the work of others.

8, unauthorized use of guests of the goods or equipment without the approval of unauthorized use of center equipment.

9, knowing that the loss or loss of property, and turning a blind eye is not reporting.

10, does not provide true and accurate report, form or material.

11, leakage of confidential centers, the Center lost keys, documents and other important items.

Major fault

1, within three months by the two in mind to deal with small errors.

2, twice within two months under the leadership of the guests or complaints. .

3, work positions, or dereliction of duty, unauthorized absence from the adverse effects caused by some.

4, mismanagement, resulting in serious losses Center.

5, to work with when drinking or drunkenness. .

6, refused to accept the leadership of the organization of a reasonable work, bad attitude.

7, the work of dereliction of duty caused by power failure, water, parking and other major incidents.

8, other violations of rules and regulations, the circumstances of a serious shortage of dismissal.

Dismissed, removed or expelled from the

1, a serious dereliction of duty, corruption, resulting in heavy losses.

2, by the public security organs shall be held criminally accountable.

3, can not do the work, after training or adjustment of status can not be doing the work.

V 4, theft or private use Center materials, private room to open.

5, insult, slander, assault, intimidation, threats against colleagues and leading or fighting.

6, alcohol, gambling, the adverse effects caused.

7, do not obey the leadership of the command, the leadership refused to assign a reasonable work, through the Education invalid.

8, deliberate damage to public property.

9, the use of public谋私, corruption, misappropriation of public funds.

10, released to the outside world center slanderous remarks made remarks prejudicial to the reputation of the Center, severely damaged the image center.

11, recorded a major fault or two small errors or warnings shown no apparent repentance.

12, other serious violations of discipline violations.

(Award)

1, in the service work, outstanding performance with outstanding performance.

2, put forward some reasonable proposals to improve the quality of service or to contribute to saving energy and reducing consumption.

3, quality service, by the central leadership or guests.

4, a strong sense of responsibility, the timely detection of a variety of hidden dangers and prevent accidents.

5,拾金不昧, won the reputation as the center.

6, solid work hard to unite colleagues, be sure the same.

7, honorable, the protection of the state, collectives and the safety of guests property.

8, who have made outstanding contributions in other areas.

V. Housekeeping service standards and disciplinary provisions of

1, obedience to superior management, unity and colleagues, work full emotional, not to

The impact of the work for personal reasons

2, work, work to maintain the appearance of a person's own instrument, and maintain the Center clean and quiet and maintain normal private life.

3, working hours is prohibited access to make private telephone calls, meeting with friends or chat is strictly prohibited.

4, in the service area to achieve the "three-light" to speak not only light, light walking, light operation.

5, on the customer service should not be too affectionate, guests can not make up the shoulder.

6, guests can not be asked to "do not know" answer inquiries as far as possible, in the case of improper words and deeds of the guests, not tit-for-tat should be tactfully explained. Adhere to the guests is always right.

7, in the face of the guests may not smoke, eat, read the newspaper, may not be rough foul language; does not mean that the private opinions, do not talk about national issues.

8, the guests have asked or required to be recorded immediately so as not to forget that beyond the terms of reference should be unable to process request to the leadership may not be good at doing that.

9, without the guests agreed that children should not have to play the visitors to avoid unhappy customers; when going out or entertaining guests when their children can not neglect, but not chaos to the food.

10, in front of the guests did not say unnecessary action if not arrogant.

11, does not apply if the guests fall ill or have other anomalies should be reported immediately to avoid accidents.

12, knocked on the door to develop good habits, are not free to enter the guest room, guest room shall be arbitrarily moving luggage items should be in the guest room shall not open the door to close.

13, without a tenant to confirm whether or not the tenant agree that should not be opening the door for others.

14, guests should take the initiative to get out of baggage items found in time and turned over to the return of first time guests.

求能帮我翻译关于电子商务中消费者保护的这个外文，英译汉

提高消费者对电子商务的信心：电子交易中消费者的保护

1开场白

在由电子商务催生的繁荣工业时代，货币交易受到了更多的关注。随着数字化越来越深入到我们的日常生活以及各家公司都加入到电子商务的行列中，我们必须更新头脑中货币的概念以适应目前的商业需求。戴维斯在《货币史》中列出了现金的六种特定功能，从支付功能到储藏价值，没有一种是离不开钱币的铸造或纸币的印刷的。这种现象在电子商务的今天更具主导性。然而，将货币从有形的实币交易转换到无形的信用单据并非目前才出现的新现象。由于区域性的限制，出于实用性的考虑，人们采取了以合同借贷为形式的新的货币交易方法。当前，电子商务交易中对货币或电子货币的定义引起了较大的争议。鉴于电子商务所带出的一系列问题，要在绝对定义上达成共识并非易事。布鲁塞尔的专家近日对电子货币提供了一种定义，即对实币和支票的电子替代品。人们由此可以推断出电子货币的目的并不在于成为另一种支付的手段而是作为现金支付的补充。在对有形货币到电子货币的演变过程的研究中，当技术的发展给电子支付手段带来日新月异的变化时，墨守成规的方法并不能帮助我们找到满意的答案。挑战还有很多，尤其是在消费者保护方面。一些在电子消费上的法律提示忽略了电子商务对支付手段的影响，从而很具有误导性。

2当前的问题

合适的支付手段对电子商务的发展至关重要，这一点毋庸置疑，不容忽视。鉴于电子商务为富有创意的商业理念提供了应用的平台，人们会想当然地认为 后面原文没完，推断不出意思。到此啦，累死我了

跪求高人外文文献翻译 英译汉

ABSTRACT. Neal, Sirgy and Uysal (1999) developed a model and a measure

to capture the effect of tourism services on travelers’ quality of life (QOL).

摘要：Neal, Sirgy and Uysal三人在1999年发明了一个模型和一种测量方法用以测算旅游服务水平对旅游者生活质量（QOL）的影响。

They

hypothesized that travelers’ overall life satisfaction is derived from satisfaction

with the primary life domains (e.g., family, job, health).

他们假定，旅游者的总体生活满意度来源于对生活主要方面的满意程度（如：家庭、工作和健康）。

Specifically, overall life

satisfaction is derived from two sources of satisfaction, namely satisfaction with

non-leisure life domains and satisfaction with leisure life.

具体地说，总体生活满意度有两大来源，即非休闲生活满意度和休闲生活满意度。

Satisfaction with leisure

life is derived from satisfaction with leisure experiences that take place at home

and satisfaction with travel/tourism experiences.

休闲生活满意度派生于（来源于）家庭生活和旅游经历。

Satisfaction with travel/tourism

experiences results from satisfaction with trip reflections of the traveler (e.g.,

what the traveler remembers regarding perceived freedom from control, perceived

freedom from work, involvement, arousal, mastery, and spontaneity experienced

during the trip) and satisfaction with travel/tourism services.

而旅游经历满意度又来源于旅游者的旅行反映（如，旅行者所记得的从控制中得到的解脱；从离开工作后的旅程中获得的自由、参与、鼓励、技巧、自发性等）和对旅游服务水平的满足感。

Satisfaction with

travel/tourism services was hypothesized further to be derived from satisfaction

with the service aspects of travel/tourism phases – pre-trip services, en-route

services, destination services, and return-trip services.

旅游水平满足感又进一步假设来源于旅游各阶段的各方面具体服务，分为旅行前服务、在途服务、目的地服务和回程服务。

The model was tested using

a study of university faculty and staff. The original model was extended by

hypothesizing the moderation effect of length of stay.

此模型被测试于对大学全体教职员工的研究。通过假设停留时间长短的适度影响，原模型得到进一步地扩展延伸。

Specifically, we hypothesized

that the relationships in the model are likely to be more evident in relation

to travelers who have more time to experience the tourism services than those

who do not.

具体是这样的，我们假设，模型中的各种关系可能比时间充裕旅行者与时间紧迫旅行者之间的关系更明显。

A survey of 815 consumers of travel/tourism services who reside in

Southwest Virginia was conducted. As predicted, the data confirmed hypotheses

as established in the original model. Satisfaction with tourism services affects

travelers’ QOL through the mediating effects of satisfaction

我们进行了一个针对居住在西南弗吉尼亚的旅游者（旅游服务消费者）的调查，结果与预测相符，所得的数据确认了建立在原模型中假设的正确性---旅游服务满意度通过各种满足感间接影响旅行者的生活质量（QOL）。